News & Politics

Worldwide Outage Affects Millions of Users of Google Home, Chromecast, and Slack

Having trouble using some of your favorite online services and devices today? You’re not alone. Users of Google Home, Chromecast, and Slack have all reported major outages, and while the Slack issue seems to have been resolved, Google Home and Chromecast are still offline for many users.

https://twitter.com/csimps0n/status/1011925114747740160

Saying “Hey Google” to your device is currently being answered with: “There was a glitch, try again in a few seconds” or “Hmm… something went wrong, try again in a few seconds.”

Google told TechCrunch that the outage is affecting “some” users of Google Home and Chromecast, though they refused to say how widespread the problem is. Chromecast users noticed the problem in the early hours of Wednesday, reporting that the Chromecast icon disappeared from streaming apps. Individuals who were able to reach customer support were told that it was a global issue.

Slack took to Twitter to keep users in the loop:

Google was a little less forthcoming about the issues:

Some Twitter users suggested the problem may be related to a recent security patch:

https://twitter.com/dare_devil51/status/1011879498495561728

Google declined to confirm that information when contacted by TechCrunch, but said, “We’re aware of an issue affecting some Google Home and Chromecast users. We’re investigating the issue and working on a solution.”

Slack users, incidentally, reported either an increase in productivity or a near-fiery conflagration as a result of the outage (if you’re a Slack user you know exactly what they’re talking about):

https://twitter.com/ezraklein/status/1011991267868397569

No doubt there was a lot of this happening today too:

Never forget: Be kind to your tech people because they have the ability to destroy you with a single keystroke.