That's a Bug, Not a Feature

MIND THE GAP

9to5Google has the latest …innovation… from Samsung:

Yesterday we reported that Samsung’s earlier-than-planned September 26th launch of its new Galaxy Note 4 had been met with complaints from customers regarding a ‘screen gap’ manufacturing issue. Today, a reference discovered in Samsung’s Note 4 manual confirms that the gap is actually a feature, not a flaw (via AndroidCentral).

The manual’s troubleshooting section has the following mention of the gap around the screen noting that it’s “a necessary manufacturing feature.”

A small gap appears around the outside of the device case… This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur… Over time, friction between parts may cause this gap to expand slightly.

So that settles it. It’s a feature, not a flaw, and it could get worse (better?) over time.

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In other words, Samsung couldn’t figure out how to manufacture their new flagship, shipped it out anyway, and are telling their customers that the big-ass flaw is really a “feature.”

They are without a doubt the shittiest major electronics manufacturer in the world, devoid of ideas, and in this case at least, ruthless in their disdain for their customers.

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