Overpromise, Underdeliver

John Dickerson on Professor Wiggleroom’s odd infomercial/presser from Monday:

There’s a dangerous spiral that can take hold in these situations, as spin intended to distract from the current mess becomes its own problem. That is especially true when the facts demonstrate that the story the administration was selling is too optimistic: Either the White House knew how bad things were and wasn’t playing it straight or it didn’t know how bad things were and is just inept. Which one the public chooses—or whether they forgive the launch pad mishaps when everything is repaired—depends on the administration’s operational, rather than its political, skill. The customer support ticket has reached the highest level; now the country must wait.


It’s OK. It’s only health insurance. And you only get penalized — taxed! — for not having it.


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