The More Things Change...

In the late summer of 1993, I got a temp job doing phone support for Apple Computer in their Austin support center. I’d just finished graduate school, and wasn’t looking for anything more than rent and beer money. My strategy was simply to stay in town for the fall round of on-campus interviews (none of which, as it turned out, resulted in an actual job).

I stayed until mid-December, then moved on. It wasn’t the worst job I’ve ever had, but it wasn’t the best, either. There’s only so long a person can stand to be yelled at on the phone by (mostly) stupid people for the majority of an eight-hour day. Based on this long and very funny piece, things haven’t changed much at Apple Support since then.