EA says, “Don’t like our crappy game you can’t play? We’ll let you have another one just like it.” Really:
Electronic Arts on Friday admitted that it was “dumb” not to realize how many people would sign on to play SimCity, and offered up a free game to players “for your trouble.”
The company is offering a free PC download game from the EA portfolio. SimCity players who have activated their game will get an email on March 18 with details about how to redeem their free game.
“I know that’s a little contrived – kind of like buying a present for a friend after you did something crummy. But we feel bad about what happened,” Lucy Bradshaw, general manager of EA’s Maxis Label, wrote in a blog post. “We’re hoping you won’t stay mad and that we’ll be friends again when SimCity is running at 100 percent.”
The trouble began Tuesday, when SimCity returned after a 10-year hiatus. The game requires that players be connected to the Internet to play, however, and EA’s servers were quickly overloaded. EA refused to issue refunds to those who purchased digital downloads, so players simply have to wait until EA figures out its capacity problem.
Color me unsurprised.