CNBC interviewed Aetna CEO Mark Bertolini on the ObamaCare rollout, and rather than label this one “Required Reading,” I’ll just pull the quotes. They’re more effective on their own, I think. Here’s Bertolini in his own words:
“There’s so much wrong, you just don’t know what’s broken until you get a lot more of it fixed.”
“As they started missing deadlines, we were pretty convinced it was going to be a difficult launch.”
“It’s nothing you ever like to repeat, because it’s very difficult. I’ve been there. It’s career-ending in a lot of cases.” [Not when it’s government work. -ed.]
“We didn’t get code drops until the last month before the system went live.”
“I think the bigger issue is, will enough people sign up to make it work?”
“I think the attention span of the younger generation in using technology is that if it doesn’t work the first time, it’s going to be pretty hard to get them back the second time. If the program blows up because people don’t sign up, then the program’s not going to move ahead … all that well.”
“The politics got in the way of a good business decision.”
Finally, when asked how long it will take to fix the exchanges, Bertolini said, “That’s the big question.”
May I suggest the Gordian solution? Or better yet, there’s the VodkaPundit Plan…
Let. It. Burn.
Join the conversation as a VIP Member