Computer No-Support
February 23rd, 2004 - 10:33 am
This very funny Salon piece accurately describes life in a computer support call center. Rings very true to the experience I had ten years ago, when I took a temp job with Apple Computer in Austin right after I finished grad school.
Fair warning, you’ll have to minimize and wait for the annoying Salon commercial to get over with unless you’ve a sucker–uh, I mean, unless you have a paid subscription…
I’ve discovered that if you are using a browser without the neccessary plug-ins installed, you don’t even need to wait; you are taken right to the article.
As for the article, if the world made sense it would become for the screwed-up tech-support industry like what “Uncle Tom’s Cabin” was to slavery.