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by
Rick Moran

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November 3, 2013 - 8:19 am
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How would you feel if a letter from HHS addressed to you informing you of your eligibility for Obamacare ended up in the account of another HealthCare.gov user?

Meet Justin Hadley, from North Carolina, who received a shock when he opened his recently created account on HealthCare.gov and found two letters containing personal information addressed not to him, but to two total strangers.

Heritage blog The Foundry has the exclusive story:

Justin Hadley logged on to HealthCare.gov to evaluate his insurance options after his health plan was canceled. What he discovered was an apparent security flaw that disclosed eligibility letters addressed to individuals from another state.

“I was in complete shock,” said Hadley, who contacted Heritage after becoming alarmed at the breach of privacy.

Hadley, a North Carolina father, buys his insurance on the individual market. His insurance company, Blue Cross Blue Shield of North Carolina, directed him to HealthCare.gov in a cancellation letter he received in September.

After multiple attempts to access the problem-plagued website, Hadley finally made it past the registration page Thursday. That’s when he was greeted with downloadable letters about eligibility — for two people in South Carolina.

The letters, dated October 8, acknowledge receipt of an application to the Health Insurance Marketplace and the eligibility of family members to purchase health coverage. One of the letters was addressed to Thomas Dougall, a lawyer from Elgin, SC.

Hadley wrote to Heritage on Thursday night and also contacted the U.S. Department of Health and Human Services, which administers HealthCare.gov, as well as elected officials in his state. He has yet to hear back from HHS, even though HealthCare.gov still displays the personal information of the South Carolina residents on his account.

Hadley reached out to Dougall on Friday to notify him of the breach. Dougall, who spoke to Heritage this evening, said he was evaluating health care options in early October. Dougall said he was able to register on HealthCare.gov, but decided not to sign up for insurance.

“The plans they offered were grossly expensive and didn’t provide the level of care I have now,” he said.

Dougall said he never saw the October 8 letter until Hadley sent it to him Friday.

After learning of the privacy breach, Dougall spent Friday evening trying to contact representatives from HealthCare.gov to no avail; he spent an hour waiting on the telephone and an online chat session was unhelpful. He also wrote to Senators Lindsey Graham (R-SC) and Tim Scott (R-SC), along with Representative Joe Wilson (R-SC).

“I want my personal information off of that website,” Dougall said.

Security is apparently an afterthought at the website. And given a report by AP last week that the site was a “high” security risk, it shouldn’t surprise us.

Comments are closed.

Top Rated Comments   
Worrisome ? How about Horrifying ? How about Insane ?

We wasted nearly $1 trillion on a stimulus that stimulated nothing and bankrupt green energy boondoggles like Solyndra & Abound Solar, but this cost of this thing estimated $400-600 million and the company that couldn't get it up (QSSI an "Obama donor firm") is contracted to fix its own mess ?
1 year ago
1 year ago Link To Comment
All Comments   (16)
All Comments   (16)
Sort: Newest Oldest Top Rated
"How would you feel if a letter from HHS addressed to you informing you of your eligibility for Obamacare ended up in the account of another HealthCare.gov user?"

Unsurprised.
1 year ago
1 year ago Link To Comment
The site (and thus the attendant databases from multiple agencies) are internally compromised, as this article shows, and the site has already been reported vulnerable to a trivial hack. How much malware has already been inserted into the system (not just the front end web site, but the multitude of subcomponent software elements, interface software, and databases) by people and organizations with malicious intent? With 500 million + lines of code (reported), there is at this point no means of realistically certifying the system as 'clean' short of taking it down and throwing it away.
1 year ago
1 year ago Link To Comment
Everyone, The problem is a lot larger than health care.
Before you hyperventilate on this, just google your email address and see a complete list of your PJ comments linking your email address with your PJ name online, and more. See your linkedin, facebook profile, etc.
If you type it on the internet it'll be linked to you forever, and forever accessible to those with enough tech savvy. Big Brother and the Corporations already have the goods on everyone. What your political persuasion is, what you watch, read, buy, type in blogs online, etc. Our lives are already an open book to everyone who is willing to look or pay a data mining firm to provide. They are creating algorithms as I write this to make behavioral predictions about us; to anticipate our next impulse, action or thought.
They just haven't yet figured out how to exploit Big Data fully but give them time, they will. We've created our own 'All Seeing Eye,' our own 'One Ring to Rule them All.' Tolkien would be stunned by our stupidity in creating a technology that in Evil hands can control us and plunge us into perpetual slavery and darkness. I'm not a Luddite but to create such capabilities without first creating the safeguards it must have is to protect us is a deadly mistake. I fear for our future.
As for PJ Media & TV, better security of our profiles in your database would be appreciated and should be mandatory. In fact, I'd like to see a statement from the management stating what they're doing to protect our privacy.
1 year ago
1 year ago Link To Comment
Yikes. I thought my email address was hidden. I got four hits. Two that were intentional publications of my email address, one copy of an email bounce that it looks like a spammer sent to me and prominently, my PJMedia account. PLEASE improve the security on that.
1 year ago
1 year ago Link To Comment
This is rather a shocking read.

No morsel too miniscule..."After all, American intelligence officials reasoned, who’s going to find out?"

http://www.nytimes.com/2013/11/03/world/no-morsel-too-minuscule-for-all-consuming-nsa.html?pagewanted=1&_r=2&hp&;
1 year ago
1 year ago Link To Comment
When he said he was going to fundamentally transform America, the majority cheered. If that didn't get their attention, maybe this will. If not maybe it'll take still more. And more is to come.
1 year ago
1 year ago Link To Comment
The 'privacy' party (progressives/democrats) proves once again that they aren't concerned with breeches in privacy. The LIV will believe Zero when he tells them its Booosh's fault since most of them can't compute 2+2. Logical thinking is dead in this country.



1 year ago
1 year ago Link To Comment
This is a "colossal cluster shmuck in the desert" - by design. Voter fraud is the name of the game; by utilizing "navigators" that are not subject to restrictions on political speech because they are not government employees. What the hell kind of a site - that is to handle sensitive personal information - tells us openly that "there is no expectation of privacy"????? A fraudulent site run by nefarious groups masquerading as experts in order to make some easy money.
1 year ago
1 year ago Link To Comment
Worrisome ? How about Horrifying ? How about Insane ?

We wasted nearly $1 trillion on a stimulus that stimulated nothing and bankrupt green energy boondoggles like Solyndra & Abound Solar, but this cost of this thing estimated $400-600 million and the company that couldn't get it up (QSSI an "Obama donor firm") is contracted to fix its own mess ?
1 year ago
1 year ago Link To Comment
Just what i came to say! "Worrisome"? Sounds like the way Obama would describe it.
1 year ago
1 year ago Link To Comment
Why online security is meaningless to this crowd is bred into their political philosophy. For generations they have promoted individuality as long as everyone shares the same idea of what "individuality" means: freedom to abuse any substance while performing any soulless sexual act as long as the participants all hold the same PC views and, above all, say "Republicans really suck" in unison several times a day. They have succeeded in creating generations of cookie-cutter people in the mold of their elites, who are nothing if not extreme narcissists. What narcissists need in order to survive is attention and when their private information is shared with the world they do not think of it as a loss of privacy but merely a sharing of their marvelous selves with as many people as possible. This gift to narcissists was built into the system.
1 year ago
1 year ago Link To Comment
Mr. Dougall should file a lawsuit against Mr. Hadley, for violating his Right to Privacy.

A big rowdy Public Trial would be a great addition to the circus we are witnessing. Of course, subpoenaing Kathleen Sebelius goes without saying.
1 year ago
1 year ago Link To Comment
What a silly comment. Go back to HuffPo where I'm sure you are considered a brilliant scholar and a wit.
1 year ago
1 year ago Link To Comment
uh...you don't do subtle do you?

Perhaps a noisy trial would be the sort of publicity that Obamacare does not need at this time. Perhaps the specter of personal information being mailed all over the United States should be kept more on the quiet. Perhaps it would be unfair to Sebelius to blame HHS for this fiasco.

Then again, you may be the kind who rather "mend it, not end it".

Personally, I'm a "Twenty-first Amendment" kind of guy.

I doubt PuffHo would have much to do with me.

1 year ago
1 year ago Link To Comment
Worrisome is the lack of worry from the people responsible for Calamitycare. Worrisome is the lack of worry from the MSM. Worrisome is the lack of outrage from the citizenry.

1 year ago
1 year ago Link To Comment
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