January 16, 2019

WELL, THAT WOULD BE A CHANGE: Jared Kushner making customer service Job 1 in government. “Senior White House adviser Jared Kushner has helped bring home a lot of his father-in-law’s agenda wins, from rewriting the Clinton-era North American Free Trade Agreement to bipartisan criminal justice reform. But far from those headline-grabbing efforts is Kushner’s real focus: introducing customer service to the federal government.”