August 14, 2014
BILL THEM FOR YOUR TIME, AND PUT A LIEN ON THEIR BUILDING IF THEY DON’T PAY: Behind The Veil Part 4: Customer Trying To Cancel Service Is Put On Hold Until Comcast Office Closes.
A friend of mine finally cancelled his Comcast service after many efforts — his last stop was the “Customer Retention” office — then they told him he had to personally return his equipment to their inconveniently located office. He found a line stretching out the door and into the parking lot, made up of people doing the same.
My take: If a line of people that long is willing to jump through all the hoops to cancel Comcast, short their stock. . . .