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The PJ Tatler

by
Bryan Preston

Bio

May 17, 2013 - 7:39 am

Acting IRS Commissioner Steven Miller provided what may turn out to be the misleading understatement of the year today. Under questioning in the House, Miller said “We provided horrible customer service. Horrible customer service. I will admit that.”

What the IRS actually did was formulate a “be on the lookout” or BOLO list by which it targeted Tea Party, conservative and pro-life groups systematically for years. It kicked patriots in the face, for years, when they decided to become engaged in the political process.

Again under questioning, Miller admitted that this “horrible customer service” did not stop him from promoting Sarah Hall Ingram from the tax-exempt office that abused these groups, to head the implementation of ObamaCare.

If the office Ingram headed provided such “horrible customer service,” then why did Miller promote her?

“Because she is an exemplary civil servant,” Miller replied, evidently creating a new definition of the word “exemplary.”

Miller also offered up another memorable line when questioned about his previous testimony, in which he failed to acknowledge that the targeting had taken place. “It was incorrect but not untruthful,” Miller said.

Bryan Preston has been a leading conservative blogger and opinionator since founding his first blog in 2001. Bryan is a military veteran, worked for NASA, was a founding blogger and producer at Hot Air, was producer of the Laura Ingraham Show and, most recently before joining PJM, was Communications Director of the Republican Party of Texas.

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All Comments   (4)
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Come to think of it Commissioner Miller is right - IRS did provide horrible customer service. Remember - the Treasury and the Administration are his customers for whom the IRS performs its so-called services. And they got exposed, thus temporarily interrupting the targeting program.

Taxpayers are victims of coercion - not customers. Those of us who pay taxes don't have a choice in the whether and to what degree the services get rendered on us.
1 year ago
1 year ago Link To Comment
Yeah, like the gulags in Soviet Union: very bad hotels, very bad.

1 year ago
1 year ago Link To Comment
The food is terrible there. And such small portions.
1 year ago
1 year ago Link To Comment
not only the lousy customer service part but it was also revealed that paying taxes is voluntary for democrats

i watched a bit this morning- until the representative from ohio used the visual aids (the humongous binder with only some of the required documentation necessary for the tax-exempt application) which prompted the "horrible customer service" remark most of the republicans were getting nowhere with their questions
1 year ago
1 year ago Link To Comment
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