October 12, 2012
STUDY: Wendy’s Is The Fastest Fast-Food Joint, Burger King The Slowest. I’ve noticed that “fast food” in general doesn’t seem to be as fast as it used to be. Bigger menus, I guess.
UPDATE: Reader Sherry Zachery writes:
I own a fast food restaurant and the biggest reason service has slowed (other than the growing incompetence of the workforce) is that we are all running our businesses with way fewer employees. We used to have 23 total employees, we now have 9. We used to run a lunch rush with anywhere from 6 to 8 people we now do it with 4.
While business has certainly decreased the biggest reason is probably labor cost. 7.25 dollars an hour for the current functionally illiterate, no work ethic, yet strangely full of so much self esteem they can’t take instruction teenage product of the public schools is also why staffing is low. We hire adults when we can but of course we pay them more thus high labor costs=fewer workers and slower service.
Welcome to employment in the era of hope and change.