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Bureaucrats are people too. Bill was reminded of this when he recently had to take many large packages, unmetered, to the US Post Office in Sherman Oaks, CA. He was surprised, shocked even, at how nice and helpful the employees of the branch were. They helped him mail everything, had multiple workers help, and labeled one-by-one all that he was sending. They even stayed after the office had closed to finish on time. In our heated political climate, we should always remember that less is more when it comes to the government, but we shouldn’t vilify the actual people who do the job.