This very funny Salon piece accurately describes life in a computer support call center. Rings very true to the experience I had ten years ago, when I took a temp job with Apple Computer in Austin right after I finished grad school.
Fair warning, you'll have to minimize and wait for the annoying Salon commercial to get over with unless you've a sucker--uh, I mean, unless you have a paid subscription...
Article printed from VodkaPundit: http://pjmedia.com/vodkapundit
URL to article: http://pjmedia.com/vodkapundit/2004/2/23/computer-no-support