June 20, 2021

NEWS YOU CAN USE: Particularly if you’re in the corporate boardroom and letting Twitter flamewars dictate company policy.

Why, it’s like “Twitter sentiment is a Styrofoam iceberg. You may think 9/10 of it is underwater, but actually, 9/10 of it is visible,” to coin an Insta-phrase. Somebody should write a book about this stuff.

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