A retired pilot friend woke me up and told me what had happened. I called in to be sure my place was open and went right ahead to work for United Reservations.

Spent the next few to several days trying to
straighten things out as best I could.

Remember how proud I and other employees were to learn how Flight 93 had fought back. We deduced that before it was official.

Then days later, the Man From Midland made his speech saying that we were going to fight. That was a prayer answered.

This is going to be a long one. But we did get off to a good start, then floundered around, then got straight. Now, do we continue to victory? That is THE question.