December 14, 2012
Last Sunday, almost exactly a year since those grievous injuries forced him to learn to walk on two successive pairs of prosthetic legs, Brown was “humiliated” to the point of tears on a Delta flight from Atlanta to Washington after being clumsily wheeled to the back row of the plane, according to a complaint sent to the airline by an outraged fellow passenger.
Worse yet, according to retired Army Col. Nickey Knighton’s detailed “customer care” report to Delta, efforts by several fellow vets to shift Brown from coach to a first class seat offered by another flyer, were rebuffed by the crew. Flight attendants insisted no one could move through the cabin because the doors were being closed for takeoff, she wrote.
Maybe someone should share this story with passenger-critic and airline-defender Claudia Helena Oxee.