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November 22, 2007
MEGAN MCARDLE: "Anyone have any idea why both the third world countries I just visited offered excellent airport baggage service, while JFK took over an hour to offload my bag?"
UPDATE: More on the problems with baggage-handling. Airlines continue their war against carry-on luggage, but all it would take to fix the problem would be to make checked baggage something you can trust. People don't carry their own luggage because they like to carry their own bags. They do it out of (well-founded) fear.