Instapundit.com Instapundit.com
Warning: include(/home/www/instapundit-archive/navbar.php): failed to open stream: No such file or directory in /home/joyent-copy/home/www/instapundit-archive/archives/027817.php on line 134 Warning: include(): Failed opening '/home/www/instapundit-archive/navbar.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /home/joyent-copy/home/www/instapundit-archive/archives/027817.php on line 134
Warning: include(/home/www/instapundit-archive/ad.php): failed to open stream: No such file or directory in /home/joyent-copy/home/www/instapundit-archive/archives/027817.php on line 152 Warning: include(): Failed opening '/home/www/instapundit-archive/ad.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /home/joyent-copy/home/www/instapundit-archive/archives/027817.php on line 152

January 03, 2006

THERE'S LOTS OF BLOGOSPHERIC BITCHING about tech-stuff that doesn't work right, which is why I think it's important to give credit where credit's due. I bought a telephone interface box from JK Audio, (it was this one) and when I hooked it up it worked fine except that there was a persistent low-level buzz that I found irritating. I could filter it out (mostly) with the noise-reduction feature on Audition, but that's a kludge. I tried checking for groundloops, replacing all the cords, isolating the box, etc., but it was still there. I called the company's number, the woman who answered (on the second ring) told me how to fix it (with a counterintuitive level change), and the problem went away.

If only everything were that easy.

UPDATE: Reader Barry Pike emails:

I'm a JK Audio dealer and you are correct, they are an excellent company. More than once I've had Joe Klinger (JK) himself return a call to one of my customers with a timely solution to some bizarre problem or other. He's a very clever man, to say the least, and his products and customer service are excellent.

You gotta love that. And it deserves praise as much as the problems deserve complaint.

Warning: include(/home/www/instapundit-archive/traffic.php): failed to open stream: No such file or directory in /home/joyent-copy/home/www/instapundit-archive/archives/027817.php on line 200 Warning: include(): Failed opening '/home/www/instapundit-archive/traffic.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /home/joyent-copy/home/www/instapundit-archive/archives/027817.php on line 200