A Comment About

AntennaGate and the Future of Apple

July 20, 2010 - 12:00 am - by Michael S. Malone
Jason
2010-07-20 08:15:30

“The press conference will show you how a CEO can use facts, reason, logic and common sense to forcefully defend his company against mailicious attack and also do the right thing. More executives and more individuals should display this behavior.”

Most executives get their education in the school of hard knocks (the marketplace). The vast majority tend to be forward looking, conservative (business-philosopy-wise) people with the long term interest of their company at heart. Show me a CEO that’s publicly contemptible of their customers (in actuality, not in the view of a mere journalist) and I’ll show you an inexperienced and thin-skinned CEO. Jobs is neither of these.

“And we should all stop listening the stories that the Hyenas tell us are important. Hyenas are not really that impressive.”

The great thing about this here internet thingie is that the gatekeepers have been overrun. The readership can now contribute, and if history and the wisdom of crowds has taught us anything, it’s this: just because someone has a journalist degree does not confer on him all knowledge or the ability to See Things Correctly. The masses are smarter than the Mr. Malone’s of the world. They don’t like it when we prove it, but that toothpaste is out of the tubes.

As to the Apple thing: what possible reason is there to claim (or infer) that the new iPhone is a failure? The sales numbers don’t support it. The customer reactions (the vast majority anyway) don’t support it. The financials don’t support it. Yes, there are some customers with issues, and the issue needs to be looked into (I’m not saying otherwise). But the problems certainly don’t rise to the level of failure that they are being portrayed as.